Head of Sales

Macildowie are working with this client based in the Midlands on an exclusive basis to appoint a commercially focused and people-driven Head of Sales on a permanent basis. This is a role for one of the UK's leading service providers, currently undergoing a period of transformation and growth.

• Salary: £60,000 - £90,000
• Bonus: Up to 3 months' based on EBITDA and group performance.
• Benefits: Company car or EV (or allowance), private medical, life assurance, 25 days holiday + 8 bank holidays
• Location: Hybrid - typically 3 days onsite - split between locations in the Midlands - as south as Burton-Upon-Trent up to Chesterfield and customer visits), 2 days work-from-home per week (Mondays and Fridays)
• Start date: as late as October/November 2025
• Interview schedule: End of July/beginning of August

This role sits at the heart of a multi-million pound UK operation (the largest revenue stream of their group), reporting into one of the Group Directors, and managing a national team of 6. It is pivotal to driving commercial performance, delivering margin, and nurturing client relationships across three core business streams: Insurance, Subcontractor accounts, and walk-ins.

Your Responsibilities Will Include:

• Leading, nurturing, developing and motivating a team of 6
• Provide feedback and development sessions for the team
• Creating and delivering national sales strategies across all three revenue streams
• Managing complex tender and bid processes for insurance and fleet clients
• Supporting accurate, strategic pricing with commercial teams
• Delivering and protecting service level agreements (SLAs) in collaboration with operations
• Maintaining a strong NPS score and ensuring client satisfaction across all customer types
• Working in partnership with Contact Centre and Operations to meet KPIs and improve processes
• Regular customer engagement across the UK including industry events and relationship development
• Growing revenue from existing clients while proactively identifying new commercial opportunities
• Structuring team objectives, reviews and development plans to improve sales performance

We're Looking for Someone Who:

• Has experience leading B2B sales teams in a service-driven or technical environment
• Understands long-cycle sales, bid/tender processes and high-value strategic contracts
• Brings a structured, commercially astute approach to sales management
• Has credibility and confidence when engaging with executives, procurement leads and operational leaders
• Can balance performance metrics with people development and customer care
• Is collaborative - able to partner closely with Operations and Finance to drive shared goals
• Is comfortable with a visible leadership role, regularly travelling across the Midlands
• Can bring charisma and flair when representing the business at events or with key accounts
• Brings strong critical thinking and analytical ability to commercial decision making
• Ideally understands the insurance, fleet, repair or engineering services sectors - but this is not essential
• Experience in a private equity-backed business is a bonus, but not a requirement

This is a fantastic opportunity to shape the commercial future of a respected UK brand with the backing of a large, pan-European group. You'll be given the autonomy to lead, build, and influence - while being part of a senior leadership team committed to long-term, sustainable growth.

Apply now to arrange a confidential discussion. Interviews taking place throughout the end of July and August.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.