Head of Scheduling - Social Housing

Head of Scheduling - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in Stratford
£40-55k per annum

Are you a strategic thinker with a passion for optimisation, leadership, and operational excellence? We are seeking a Head of Scheduling to join a leading construction contractor based in Stratford. It will be your job to lead the transformation and centralisation of scheduling across a dynamic repairs and maintenance team.

This is a key leadership role responsible for enhancing scheduling performance, standardising practices, and implementing data-driven strategies that improve efficiency, resource utilisation, and service delivery.

You must have 2+ years in a leadershop/senior coordination role overseeing a team and 5+ years experience within scheduling, workforce management or operational coordination within a field service or maintenance environment to be considered for this role.

Responsibilities:

• Take full ownership of scheduling performance across multiple contracts and teams.

• Lead the transition to a centralised scheduling model, streamlining workflows and promoting best practices.

• Oversee and support Scheduling Leads and Schedulers, ensuring consistency and alignment with workforce capacity and KPIs.

• Collaborate closely with operational and productivity teams to align scheduling strategies with business goals.

• Identify and resolve systemic scheduling issues, using data insights to drive continuous improvement.

• Provide coaching, training, and support to improve scheduler effectiveness.

• Partner with system and tool stakeholders to ensure scheduling platforms are scalable and fit-for-purpose.

Essential characteristics:

• Strong analytical skills with the ability to interpret data and generate actionable insights.

• Proven success in driving process improvement, standardisation, and centralisation initiatives.

• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.

• Confidence with scheduling platforms, spreadsheets, and reporting tools.

• Experience developing training content and process documentation.

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.

If you are interested please apply online now!