Job Description - Head of Solutions

Company
Delighted to be supporting an amazing values-led charitable organisation based in Sunderland. Guided by a clear vision and strong social purpose they support over 60,000 people in the region, with a continued commitment to invest to improve the services offered they're a fantastic organisation to be part of.

Role
Your role will be diverse and includes leading teams in development/integration, data, business systems and application support. Using these 4 areas you'll need to;
  • Develop and deliver a multi-year IT Solutions Strategy aligned with the companies strategic ambitions.
  • Lead the transformation of our technology landscape through modern software engineering practices including API-first design, service-oriented architecture, and DevOps.
  • Oversee the implementation and support of business-critical systems, ensuring stability, scalability, and security.
  • Champion agile, lean, and user-centred methodologies to drive continuous improvement.
  • Provide leadership to cross-functional teams including Solutions Development, Systems Management, and Database Administration.
  • Collaborate with internal stakeholders and external partners to maximise the value of IT investments.
  • Ensure robust governance, risk management, and compliance across all systems change initiatives.
  • Lead system implementation and support, ensuring smooth transitions from project to live service.
  • Ensure systems are patched and maintained in line with cybersecurity protocols.
  • Manage budgets for the Solutions function, including planning, forecasting, and monitoring.


Person
What we’re looking for:
  • Proven experience delivering complex software and integration programmes.
  • Significant experience leading software development, systems integration, or enterprise applications teams.
  • Deep technical expertise in modern application architecture and cloud-native design.
  • A demonstrable track record of leading high-performing teams and fostering a culture of innovation.
  • Highly developed stakeholder engagement and supplier management skills.
  • A strategic thinker with the ability to translate business needs into scalable technology solutions.
  • Experience with agile, DevOps, and secure-by-design methodologies.
  • A collaborative, pragmatic, and people-focused approach.


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