Head of Student Services

Central Employment are working with a Teesside based Educational focused organisation, who are looking to appoint a Head of Student Services.
Immediate start date on offer
FT/onsite role in Teesside
£47,000-£51,000 DOE
Ongoing contract
Head of Student Services role profile:
To work with the Head of Centres, Deputy Head of Centres, Trust Leadership and the CEO to provide an integrated administrative experience for all users of our services. You will develop outstanding customer service strategies and respond promptly to urgent situations and changes in student demand.
Head of Student Services key responsibilities:
To be a fully participating member of the Senior Leadership Team
To be responsible for the operational service delivery of the Student Services Department, ensuring that all aspects of the teams' work are anticipated and planned – including optimum deployment of staff and space resources.
Design the operational frameworks for the newly formed teams to deliver world class services.
Be accountable for the internal auditing of student services records in line with DfE specifications and reporting requirements.
To ensure that all the teams working in the Student Services Department, whether directly line managed by this post or not, are working together in a consistent and holistic mann...