Head of Systems & Technology

Job Title: Head of Systems & Technology

Location: UK wide - Fully remote with some occasional onsite presence required

Salary: £62,000 - £76,000 per annum plus car allowance & benefits

Organisation

Join us in making a meaningful impact when people need it most. For over a century, we have provided essential support to individuals facing financial hardship. As we continue to grow, our mission is to reach even more people and offer them the help they need.

To achieve this, we are looking for passionate and driven individuals who are ready to embrace change and contribute to a forward-thinking organisation. By working together, we can strengthen our impact and ensure vital services remain accessible for generations to come. If you're ready to be part of a team that is creating positive change, we invite you to join us in building a brighter future—together.

Responsibilities

• Work in close collaboration with the leadership team to shape and drive the successful delivery of organisation's three-year business plan.
• Lead and develop the Systems & Technology Team through the employee life cycle
• Develop with the Director of Finance, and implement a comprehensive Systems & Technology strategy aligned with the company's objectives
• Champion customer centric Systems & Technology services by developing and implementing Systems & Technology strategies and solutions that prioritise exceptional service delivery and meet the needs of internal and external stakeholders.
• Oversee Systems & Technology operations, ensuring system reliability, security, and scalability
• Lead digital transformation initiatives to improve service delivery and operational efficiency
• Manage Systems & Technology budgets, ensuring cost-effective technology investments
• Ensure compliance with data protection regulations and industry standards working closely with the relevant functions across the organisation
• Collaborate with departments to identify and address technology needs and supporting data team with appropriate technology and system solution
• Monitor emerging technologies to drive innovation and foster a culture of continuous improvement across the organisation

Essential

• Proven experience and proficiency in Systems & Technology leadership in a complex geographically spread service organisation
• Strong understanding of Systems & Technology infrastructure, systems, and best practices
• Excellent project management and strategic planning experience
• Knowledge of data protection regulations and compliance
• Outstanding communication and stakeholder management
• Experience of budget management to ensure cost effective delivery of Systems & Technology solutions

Desirable

• Experience with digital transformation initiatives.
• Familiarity with emerging technologies
• Professional certifications in IT management or related field

For further information, please contact Sophie Peters