Head of Transport Operations, Nationwide

The Head of Transport Operations will hold full accountability for transport sites nationally as well as the strategic development of the Transport Network within DHL. This role supports the M&S Clothing and Home business. The role will be managing the development

of the transport networks with a focus on maximising both profitability and customer service levels.
Client Details
DHL Supply Chain, is

the world's leading logistics provider . They combine management and value-added services with their customised, integrated logistics solutions to drive resilience, efficiency, improve quality and create a competitive

advantage. A company who are proud of their track record of promoting internally, this is a rare opportunity to join the business at this level.
Description
Responsibilities will include:
Responsible for multiple transport operations nationally
Lead and develop the Transport Operational teams, with transport managers being direct reports.
Manage and develop transport network nationally and integrate nationally, to optimise cost and unlock synergies
Investigate / implement DHL initiatives through the Transport division to drive value for both the Customer and DHL
Implement and manage transport TMS
Collaboration within the transport Network to optimise profit and performance for the Customer and DHL
Succession Planning and team development
Manage change within the network, whilst maintaining service levels
Monitor and challenge performance levels across all sites
Analysis of any network changes / requests and detail impact of changes to the Network and costings
Look at achieving costs and efficiency for the customer and service
Strategic network management and planning
Other Responsibilities will include:
Ensure effective communication processes are established and maintained for both internal/external customers
Build and maintain Customer relationships
Budget and cost management
Attend Customer performance and service reviews
Ensure customer projects and activities are planned and resourced for success
Managing transport site relationships to drive continuous improvement
Workload planning (Staffing & Volumes)
Service Performance
Manage 3rd party usage and service levels
To ensure a standard approach to Best Practice across all sites
Operational Continuous Improvement
Adhere to customer specific procedures
Compliance with company and local statutory obligations regarding working time legislation, operator licensing, Health & Safety and Path to Quality
EOS action identification, resourcing and follow-up
Manage team in fair & consistent manner & in line with DHL Diversity & Respect at Work Policy
Provide team members with regular performance feedback including robust year-end evaluations
Support development priorities by providing on-the-job development activities/training programs for immediate team members
Profile
This is a rare opportunity to join DHL externally at this level. To be considered for this role you must have strong leadership experience and a customer focused approach. You must have significant Transport Management experience (5+ years minimum) and have

managed a fleet of significant size (c200+).
You will be able to demonstrate a track record of leading and developing teams and be financially astute with experience of planning and forecasting as well as budget management and cost controls. You must have CPC National/International.
Job Offer
Competitive salary
Car/Car Allowance
Bonus
Other benefits