Head of Warehouse Operations

Role: Head of Warehouse Operations

Location: DFYNE, Cairnie House, Uddingston, G71 5PD

Work Location: Onsite

40 hours per week, worked Monday-Friday.

About You:

Are you an operational strategist, a safety first leader, and a calm commander who knows how to turn complex warehouse environments into smooth, scalable, high performance machines? Do you understand throughput, capacity, and the psychology behind how teams work, move, and stay safe in fast paced environments? Are you as comfortable on the warehouse floor as you are analysing performance data, and do you thrive in high growth operations where you can build, optimise, and scale?

If you bring a blend of operational sharpness, people centred leadership, and continuous improvement energy, DFYNE might be the perfect place for you.

About DFYNE:

A picture paints a thousand words… and we’re sure you don’t want to be sat here reading an essay of corporate “about us” spiel… Seriously, how’re you able to really get under the skin of what we’re about from a few words on a screen. So why don’t you have a look and see what we’re all about for yourself - www.dfyne.com.

About the role - DFYNE Your Career:

First off, it’s best I introduce myself (person behind the keyboard here), it’s not the norm on a job role spec, but I feel it’s important you get introduced to who you might be working with for a long time early on. I’m Jay, Chief Commercial Officer at DFYNE, and I’m looking for someone who’s going to help us take DFYNE’s operational engine to the next level.

The Head of Warehouse Operations will lead DFYNE’s warehouse and fulfilment function end to end. Owning safety, stock integrity, operational performance, team leadership, and the physical execution of our supply chain. You’ll build a warehouse operation that delivers accuracy, speed, safety, and reliability, ensuring DFYNE’s products move through our facilities efficiently, safely, and with commercial impact.

Attitude:

• Builder energy
• Safetyfirst mindset
• Grounded confidence
• Operational discipline
• Calm command

Key Responsibilities:

• Own DFYNE’s warehouse operations strategy, ensuring safety, efficiency, accuracy, and scalability.
• Lead daily warehouse operations across receiving, put-away, storage, picking, packing, dispatch, returns, and replenishment.
• Manage throughput, capacity, and labour planning to meet service levels and peak trading periods.
• Ensure full compliance with H&S legislation, machinery regulations, and warehouse safety protocols.
• Own inventory accuracy, cycle counts, stock investigations, and shrinkage reduction.
• Build and lead high performance warehouse teams, supervisors, and future leaders.
• Optimise WMS usage, data accuracy, and workflow configuration.
• Drive continuous improvement using Lean, 5S, and operational optimisation methodologies.
• Partner with Supply Chain, Commercial, and Customer teams to ensure seamless stock flow and delivery performance.
• Oversee equipment, automation, and warehouse layout optimisation to improve efficiency and safety.
• Deliver operational reporting on accuracy, productivity, safety, and cost performance.
• Maintain audit ready documentation, risk assessments, incident reports, and compliance records.

Skills:

• Operational strategy
• Safety governance & compliance
• Inventory accuracy & stock control
• WMS optimisation
• Continuous improvement & Lean methodologies
• People leadership & team development
• Capacity planning & throughput management

Experience Needed:

• Senior warehouse or fulfilment leadership experience in a high growth brand or fast paced operational environment.
• Proven track record of delivering operational efficiency, inventory accuracy, and safety excellence.
• Demonstrated success in leading large teams, shiftbased operations, and multifunctional warehouse environments.
• Experience with WMS systems, workflow optimisation, and operational reporting.
• Strong understanding of H&S legislation, warehouse compliance, and risk management.
• Comfort using data to drive operational decisions, forecast labour needs, and optimise throughput.

So, what’s in it for you?

If you’ve made it this far down without being put off, brilliant, I’d love to hear from you. Besides a work family and a great place to work, you’ll have an opportunity to grow with the company, be a part of the journey, and have a vital input into helping continue the crazy growth we’ve already seen. You’ll play a vital role in shaping DFYNE’s operational success.

You’ll be part of a high challenge; high reward culture.

What will aid a successful application with DFYNE:

• Cover letter
• Completed questionnaire

Additional pay:

• Bonus scheme

Benefits:

• Bereavement leave
• Casual dress
• Company events
• Employee discount
• Flexitime
• Free parking
• On-site parking
• Sick pay
• Unlimited paid holidays
• Free on-site gym

Ability to commute/relocate:

• Uddingston, G71 5PD: reliably commute or plan to relocate before starting work (preferred)

Job Type: Full-time, Permanent

Salary:

• Starting from £60,720 annually.

Equality and diversity monitoring

DFYNE wants to meet the aims and commitments set out in our equality policy. This includes not discriminating under the Equality Act 2010.

Please complete this form to help us understand the diversity of our candidates.

Completing this form is voluntary and the information provided will be kept confidential. The information is going to be used to help us understand the diversity of our organisation.

None of the information you provide will be linked to your application and is completely anonymous
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