Head Receptionist

Head Receptionist - Aberfeldy | £31,907 p.a. plus great benefits and relocation support available.

Ready to lead a passionate team in a stunning Scottish setting? This Head Receptionist opportunity in Aberfeldy offers the chance to take the next step in your hospitality career within a well-established resort environment, where exceptional guest service and team development are at the heart of everything.

Why apply for this Head Receptionist role?

You'll enjoy:

Salary of £31,907 per annum
Employee discounts across the resort
Resort privilege programme
Generous holiday entitlement
Free on-site parking
Interim live-in accommodation available for relocation only
The opportunity to work in a beautiful and tranquil Hotel setting
Career development within a supportive hospitality team

Key Responsibilities:

As Head Receptionist, you'll play a key role in delivering an outstanding guest experience by:

Leading and managing the Reception team on a daily basis
Overseeing reservations and pre-arrival requests
Recruiting, training and developing team members
Working closely with other department heads to ensure exceptional service standards
Organising team rotas and shift planning
Managing departmental budgets, expenses and revenue
Ensuring all guests receive a warm and professional welcome
Reviewing and improving operational procedures
Handling guest concerns and ensuring prompt resolution
Maintaining regular communication with senior management

What we're looking for:

To succeed in this Head Receptionist position in Aberfeldy, you'll have:

Previous experience as a Front Office Duty Manager or Head Receptionist within hospitality
Experience working within a resort or Hotel environment would be advantageous
Excellent communication and leadership skills
A proactive and positive attitude
Flexibility to work shifts, including weekends
The right to work in the UK - sponsorship is not available
A full driving licence and access to transport due to the remote locationIf you're looking for your next Head Receptionist opportunity in Aberfeldy and want to join a fantastic hospitality team in a beautiful part of Scotland, we'd love to hear from you.

Apply now and take the next step in your hospitality career.

Job Number │ (phone number removed) / INDFOH
Location │ Aberfeldy
Role │ Head Receptionist

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed