Head Waiter

Do you love providing excellent customer experiences?
Do you enjoy being around amazing food?
Do you want to be apart of an amazing hospitality venue?
If YES! We may have the job for you
Luxury department store, Harvey Nichols, is searching for a new Head Waiter to join its thriving fourth floor restaurant in Edinburgh. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
As the new Head Waiter, you will work 42 hours a week in our flagship store, working 5 out of 7 days on a rota basis including weekend and evening shifts. The salary for this role is £11.67 per hour plus TRONC.
How we reward your hard work
Here at Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
Up to 40% off fashion
Up to 40% off hospitality, foodmarket and hampers
30% off beauty and perfumery, wine and spirits
Clothing allowance
Competitive service charge (TRONC)
Paid overtime
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role...
As a Head Waiter, you will be helping to ensure our customers experience with us is a memorable 5* experience. You will:
Provide our customers with outstanding customer service skills
To deal with the recruitment process of waiters and liaison with senior managers
To organise daily delegation of duties to station waiters/Runner
To maximise sales by being able to make informed recommendations and suggestions to customers.
To oversee the smooth running of a section
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury retail and food and are looking for something uniquely different.
Have you done something like this before?
Do you have a great knowledge and passion for all things food?
Are you great at talking to people?
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we dont have uniforms) and this role catches your eye, hit the apply button below to kick-start your journey with us!

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