Health Care Assistant - Outpatients

Job Advert

Outpatients Healthcare Assistant

Right now we have an opportunity for a Healthcare Assistant to join our Outpatients Department at The Cherwell Hospital, Banbury.

The Role:

In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment. You will be responsible for the delivery of the highest standards of care and services. You will be supported by one of the UK’s largest private health care groups who will ensure your continuous development and sponsor additional training.

You will be supporting the Outpatient Department, assisting with day to day roles, supporting procedures, meeting and greeting patients, completing the necessary documentation and help maintain the smooth running of the department.

You will have excellent communication skills with exceptional standards for customer service standards. Adhering to all of Ramsay’s policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People.

Duties & Responsibilities:

• Organize the Outpatient Department workload including charging patients, chaperoning patients when required and dealing with all necessary paperwork.

• To assist the Registered nurses and consultants in preparing patients for all procedures as necessary.

• To assist with setting up for clinics as required.

• To assist in maintaining the tidiness and cleanliness of the department.

• To help with the maintenance of stock levels in all rooms e.g. linen etc and consumables etc.

• Respond appropriately to accidents or untoward incidents/occurrences that arise within the unit and provide accurate documentation.

• To be compliant with all local policies and procedures and to act accordingly.

• Ensure the safety of patients and staff and ensure that all incidents are reported to the Manager.

• Ensure that all equipment is used safely and effectively.

What you’ll bring with you:

• NVQ level 2 or prepared to train to this level

• A warm, considerate and empathetic character

• The ability to make decisions and use your initiative

• Strong written and verbal communication skills

• A flexible and positive attitude

• A passion for delivering an excellent patient-focus service

• Flexibly to work weekends

Why join us?

At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants

• Discounted Bupa Dental Insurance

• Life Assurance (Death in Service) x3 your base salary

• Private Pension, with Ramsay matching up to 5% after a qualifying period

• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days

• Flexible shift patterns, where possible

• Family friendly policies including enhanced parental leave

• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development

• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts

• Cycle2Work scheme

• Subsidised staff restaurant, where possible

• Free parking on site, where possible

About Us

Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

“The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure & Barring Service.
 

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
 

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.