Health, Safety and Compliance Manager

THE COMPANY
Corporate Travel Management (CTM) is an award winning, global leader in business travel management services. We drive savings, efficiency and safety to businesses and their travellers all around the world. CTM’s proven business strategy combines personalised service excellence with customer facing technology solutions to deliver a return on investment to customers.

OVERVIEW
The role of Health, Safety and Compliance Manager will be responsible for leading and supporting senior management teams, to oversee the effective implementation of compliance towards safety, risk assessment, advice and continuous improvement, specifically for specialist projects CTM undertake on behalf of HM Government. This will encompass overseeing compliance in relation to UK accommodation that is contracted as part of each project.
Once contracted, the job holder will work closely with a third-party consultancy,

reviewing audits, analysing information provided and performing on site visits

across the UK to verify, monitor and continuously assess performance and safety standards. Any remedial action will be documented and agreed with each property until a mutually acceptable outcome is reached. The role will work in accordance with CTM’s Quality Management System ISO 9001 and will be a key aspect of this role.
We are looking for an enthusiastic, safety professional with a

high level of understanding and knowledge of working within the hotel / travel industry .

ESSENTIAL EXPERIENCE
• H&S

degree or advanced level

Food Hygiene qualification from an accredited governing body
• H&S degree of advanced level qualifications from governing body, for example,

NEBOSH
• Experience of maintaining and developing, internal quality systems and working within a

Quality Management System

(ISO 9001 preferred)
•

Audit

assessment and defect management

DESIRABLE
• Operational Hotel background
• Project Management experience

Key Areas of Responsibility:
• Reviewing and monitoring all property audits completed by a third party consultancy
• Undertaking desktop reviews of each audit and risk assessment, raising any concerns immediately and building appropriate remedial action where needed
• Visiting each property under contract across the UK to review ongoing Health and safety measures and ensure performance is line with the agreed contract
• Oversee each property audit, working in partnership with the third party auditors, to ensure due process is followed and ensuring each aspect of the audit is assessed in line with expected and regulatory standards
• Building key relationships internally and externally, having the ability to challenge and question aspects of the audit when required
• Manage the relationship with the third party auditors, arranging regular reviews post audit completion, to ensure a robust process is in place
• Participating in regular meetings with the internal team and with the client, specifically to assist with any Health, safety or risk matters that may arise
• Ensure all Health and Safety data taken from our in-house safety reporting system is continuously analysed to assist with prioritising workloads. The role will involve investigation of any incidents or defects found, ensuring regulatory compliance is achieved in all cases.

Key Measures:
• Ensure customer health, safety and risk is delivered through effective communication across all aspects of the project
• Positive engagement and advocacy across all internal departments
• Ongoing analysis of data will be reviewed and summarised in relation to any issues identified, with clear remediation plans and timelines
• Exceptional attention to detail with very high standards of written and spoken English
• Lead the Health & Safety agenda and ensure data is easily accessible and readily available to support any decisions made in relation to each hotel
• Have the confidence and skill to make dynamic, risk-based decisions under pressure in a fast-paced environment, with the commercial acumen and understanding of all business impacts associated with key decisions made
• Have demonstrable experience managing and leading projects; strategic planning and project / change management
• Have a high level of interpersonal, negotiating and influencing skills, with the ability to communicate dynamically and effectively across all levels of the organisation
• Have a successful track record of forging strong working partnerships with internal and external stakeholders in a challenging and fast paced environment.

CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.

All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as lain out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at [email protected].