Healthcare Customer Service Advisor

Michael Page have partnered with a reputable Healthcare Organisation in York the business are looking for Customer Service Advisors to join their team on a permanent basis to start in September.This would be an exceptional opportunity for someone experienced within Customer Services or someone that would like to kickstart their career with a business that will provide full training.

Client Details

Michael Page have partnered with a reputable Healthcare Organisation in York the business are looking for Customer Service Advisors to join their team on a permanent basis to start in September

Description

As a Healthcare Customer Service Advisor you will be at the forefront of the business handling a range of queries in relation to the medical services the customers have with the business.You will be corresponding with customers mainly over the telephone and will be booking doctor appointments, processing claims and providing excellent guidance and support ensuring service level agreements are exceeded.If you are passionate about healthcare and improving the customer experience we would love to hear from you!

Profile

• Ideally previous customer service experience this could be from a healthcare background such as support work or even hospitality/retail.
• Excellent communication skills and a confident telephone manner
• Empathetic and understanding with strong listening skills
• A high level of resilience and able to deal with difficult situations
• A good problem solver
• An excellent team player

Job Offer

• Salary of £26000
• Reputable business within the healthcare sector
• Full training provided
• Excellent progression and development opportunities
• Central location in York
• Free parking
• Monday to Friday 9am-5pm
• Part time hours and full time hours are available
• Free gym on site#
• Generous holiday allowance
• Option to buy and sell holiday
• Regular incentives
• Great team and culture
• Immediate interview