Healthcare Support Worker - Band 2 to 3 (Isle of Wight based)

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

Please upload a copy of Maths and English (GCSE or equivalent International) qualifications to your application, without this information you will not be invited to interview.

Healthcare Support Worker – Band 2 to 3 development role.

Salary: £25,272 pro rata per annum.

Work Location: St Mary's Hosp (IOW), Parkhurst Road, Newport, Isle of Wight, PO30 5TG, Newport, United Kingdom, PO30 5TG.

Hours per week: Full time, 37.5 hours per week (will consider part time, minimum 23 hours).

Contract Type: Permanent.

Whether you're new to care or already have experience, we'd love to hear from you.

As a Healthcare Support Worker (HCSW), you'll play a vital role in helping patients feel safe, supported and cared for during their stay in hospital. If you're compassionate, reliable, enjoy working with people and want a career that truly matters, this could be the perfect opportunity.

No previous healthcare experience is essential. We'll provide full training, support and development to help you succeed in your role.

Why join us?

• Full support through a comprehensive two week induction programme
• Opportunity to complete the Care Certificate
• Learn valuable healthcare skills and gain NHS experience
• Work as part of a friendly and supportive team
• Excellent opportunities for career development within the NHS
• Have a career for life
• Shift enhancements for evenings, nights and weekends

Working alongside registered healthcare professionals, you'll support patients with their day to day care and wellbeing, helping them maintain their dignity, comfort and independence.

Typical duties include:

• Supporting patients with personal care and hygiene
• Helping patients move safely and comfortably
• Assisting with meals and hydration
• Making beds and maintaining a clean environment
• Observing and reporting changes in a patient's condition
• Recording information accurately using hospital systems
• Providing reassurance and emotional support to patients and relatives

What we're looking for

We are looking for caring people who:

• Have a positive and compassionate approach
• Enjoy working as part of a team
• Are reliable and willing to learn
• Can remain calm and organised in a busy environment
• Share our commitment to providing outstanding patient care

Shift patterns

Our services operate 24 hours a day and shifts may include:

• Early: 07:30 - 15:30
• Late: 12:00 - 20:00
• Long Day: 07:30 - 20:00
• Night: 19:30 - 08:00

Please upload copies of your Maths and English qualifications with your application.

For a full list of roles and responsibilities, please see the Job Description

• English and Maths at Level 1 Functional Skills or GCSE equivalent  (Please upload a copy of Maths and English qualifications along with your applications).
• Desire to deliver compassionate hands-on care in a hospital environment.
• Completed Care Certificate or ability to complete within 3 months of appointment (Pro rata for part time employee).
• Complete Knowledge and Behaviour Framework within 6 months of appointment.

Desirable: 

• Level 2 qualification in a Health-related subject or equivalent in a relevant area gained through experience, on the job training, short courses and completion of work-based competencies.

Experience

Desirable: 

• Experience in acute hospital setting, community setting or nursing home.

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs. 

For more information, please see our People and OD Strategy 2026

Smoke Free Policy: 

All of our hospitals operate a strict no smoking policy. Smoking cigarettes or tobacco products is not allowed on any of the grounds or in any of the buildings run by us. This applies to patients, staff, carers and visitors to Trust premises.

Our goal is to improve the health and wellbeing of everyone we care for and, by making sure that our NHS services are smoke-free, we benefit the health of people who use our services as well as the health of the people who work for us.