Helpdesk Administrator

Helpdesk Administrator

Luton, Bedfordshire

£25,000 + Pension + Parking

If you have little customer service experience then this position for a Helpdesk Administrator could be the perfect next career move.

Some of your duties will include:

- Providing all-round administration support in the Sales Order Department

- Processing customer orders from instigation stage through to successful delivery

- Liaising extensively with customers and updating them regularly on order process

- Ensuring that customers are invoiced correctly once orders are despatched

- Providing initial contact for all customer enquiries and resolving where possible

- Maintaining service and maintenance contracts and invoicing on renewal data

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