HF Operations Team Leader

Key Responsibilities

· Coordinate daily transport operations, including route planning, driver allocation, and vehicle scheduling.

· Monitor fleet performance, ensuring vehicles are maintained, inspected, and compliant with legal and company standards.

· Lead and support drivers, providing guidance, performance feedback, and ensuring adherence to company policies.

· Track deliveries and collections, resolving delays, disruptions, or customer issues promptly.

· Maintain accurate transport records, including mileage, fuel usage, maintenance logs, and driver hours.

· Ensure compliance with health and safety regulations, transport legislation, and internal procedures.

· Collaborate with warehouse, logistics, and customer service teams to maintain smooth end-to-end operations.

· Identify opportunities for efficiency improvements, cost savings, and service enhancements.

· Handle incident reporting, including accidents, breakdowns, and near-misses.

· Support recruitment, onboarding, and training of new drivers or transport staff.

Skills & Qualifications

· Experience in transport, logistics, or fleet supervision.

· Strong knowledge of transport regulations and driver hours rules.

· Excellent organisational and problem-solving abilities.

· Confident communicator with strong leadership skills.

· Ability to work under pressure and manage multiple priorities.

· IT-literate, ideally with experience using transport management systems (TMS).

Personal Attributes

· Calm and decisive under pressure

· Strong attention to detail

· Customer-focused mindset

· Proactive and solutions-driven

· Able to build positive relationships with drivers and colleagues

Typical Working Conditions

· Office-based with regular time spent in the yard or on the road

· Shift patterns may include early starts, late finishes, or weekend work depending on operational needs

Responsibilities and skills listed are not exhaustive.

Do Well, Be Well

• Comprehensive benefits package (Smart Hive retail discount platform, group life insurance)

• Free confidential Employee Assistance Programme (EAP) with qualified counsellors

• Enhanced maternity leave

• Enhanced paternity leave

• Diverse and Inclusive environment

Important Notice to US Applicants:

Coyote is an at-will employer. We are an Equal Opportunity Employer. Please view Equal Opportunity Posters provided by the OFCCP.