HGV Instructor

• Contract: Permanent / 40Hours Per Week
• Salary: £49,460.49
• Location: Smethwick, although travel will be expected to other locations 
• Days of Work: 5 from 7 including weekends.

£49,460.49

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst  ensuring our customers continue to receive a world class service.  You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Purpose of Position

To drive the quality of DPDs driver workforce through the provision of excellent quality practical and theoretical driver training. Whilst Maintaining RTITB qualification status and providing top quality vocational licence acquisition training, periodic training for existing drivers and supporting the Driver Training department and wider business through knowledge and experience of the industry and driving roles.

Key Task & Responsibilities

The tasks below are not exhaustive and requirements may change due to operational constraints or additional business needs.

Operational

• Maintain RTITB Instructor status & quality
• Conduct LGV C1, C & CE Vocational Licence Acquisition Training to DVSA standard, preparing candidates for all test elements and maintaining the quality expected
• Ensure all Training records, daily activity reports & compliance checks are completed to the requisite standard at all times
• Attend DVSA test with candidates
• Conduct Inexperienced Driver Training on Induction for all inexperienced LGV CE new starters, ensuring sign off for on road activity is completed with evidence of competency criteria established
• Conduct Experienced Driver Inductions for all experienced LGV CE new starters, ensuring sign off for on road activity is completed with evidence of competency criteria established
• Ensure Driver Training Fleet is maintained & compliant to flagship standards at all times
• Complete LGV C1, C & CE Assessments where required
• Complete assessment checks and reports to company standard and ensure communication of results for actioning by relevant departments
• Conduct LGV CE agency inductions to DPD standard inclusive of vehicle familiarisation & best driver practices where required
• Complete all required induction checks and documentation and ensure communication of the documents to all relevant departments
• Carry out inexperienced driver buddy duties for both Transport and Network where required
• Communicate all issues in a timely manner for actioning by relevant departments
• Conduct Periodic CPC Training and maintain JAUPT registration
• Conduct delegated authority assessor training throughout the Network
• Conduct delegated authority assessments for 7.5t and 18t assessors across the Network
• Assist with development and training of LGV Trainee Instructors & LGV Assessors where appropriate
• Conduct vehicle reviews for Fleet where requested
• Assist with content creation for the driver handbook, training briefings for drivers, periodic CPC & all other training materials
• Conduct compliance training with drivers & management where requested
• Complete all administrative tasks required through the course of employment to an exemplary level

Financial

• Ensure compliance with all Finance procedures including Expenses Policy
• Remain Flexible to travel at all times to reduce the operational costs of Transport and the wider Network
• Service
• Support Driver Training, Transport and Network through the provision of timely and accurate training provision
• Assist to maintain departmental pass rate at annual agreed %

Health, Safety & Security

• Remain compliant at all times with Health, Safety & Security processes of our sites and customers (where applicable)
• Communicate all relevant Health, Safety & Security information to all drivers during assessment, induction & training
• Communicate all relevant Health, Safety & Security information to all customers and their employees during site visits and kit training

Human Resources

• Communicate all relevant company information during assessment, induction and training

Key Measures of Performance

• Maintain pass rate over minimum 60% - subject to change based on DVSA published pass rates
• Successful completion & recording/reporting of all training tasks allocated
• Flexibility and capacity maximisation
• Performance Reviews & Training
• RTITB Training, Qualification & Registration provided - Pass Required
• Monthly Reviews within Training Rotation
• Bi-Annual reviews at end of each 6 month Training Rotation
• Annual Driving Assessment
• Annual Instructor Assessment
• Year round monitoring through Risk Score and available telematics
• Periodic CPC Training
• Periodic Instructor Training
• Training when required due to relevant legislative or company changes
• All other company training as prescribed

Required Experience

• Full LGV CE licence with 3+ years experience as a minimum
• Competency to complete RTITB qualification
• Clean driving licence
• Good driving record and compliance
• Willingness to travel and spend nights away from home
• Hardworking and Flexible
• Excellent communication skills both verbal and written is essential.
• Excellent interpersonal skills able to build effective relationships with internal and external stakeholders.
• Calm under pressure, and able to multitask
• IT and Computer literate.
• Ability to work as a team player and on your own initiative
• Demonstrate the core DPD DNA values

About our benefits:

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package 
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite car parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends 
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. 

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.