Highways Communication Officer

We are seeking a dedicated Highways Communication Officer for a contract position. This role focuses on developing and delivering effective communication strategies within the highways sector, particularly for resurfacing programmes. You will coordinate closely with the Planned Maintenance team and various stakeholders to ensure clear and accurate dissemination of information.

Key Responsibilities:

Develop and deliver communication plans for resurfacing programmes
Coordinate with the Planned Maintenance team
Gather accurate, up-to-date information on programmes, phasing and sequencing of works, material selection, risks, and delays
Engage with key stakeholders including local councillors, MPs, emergency services, businesses, and public transport operators
Provide advance briefings and attend meetings with the highways delivery team
Write clear, accessible content for council website updates, social media posts, press releases, and resident letters
Act as a communication link between the public and the highways team, responding to social media messages and phone enquiries

Preferred Experience:

Background in highways-related communications
Experience managing public "drop-in" events and community engagement sessions
Full UK driving licence and access to own vehicle
Willingness to visit various sites and deliver information leaflets

Skills and Qualities:

Ability to multi-task, plan workload, and manage conflicting priorities
Capability to work in a high-pressured environment
Political awareness in handling communications
Error-free attention to detail
Highly organised and adaptable
Proficiency in escalating and resolving issues swiftly
Consistent and measured response to challenging complaints and customers
Expertise in stakeholder management and communication
If you possess strong communication skills, a background in highways, and a proactive approach to stakeholder engagement, we invite you to apply for this exciting role. Join REED SPECIALIST RECRUITMENT LIMITED and contribute to our successful delivery of highways projects
Only candidates based in UK and eligible to work in UK are allowed