Hire Administrator - Industrial

Your new company
My client, a leading hire organisation based on an industrial site in Widnes, is seeking a professional Hire Administrator to join their busy site on a permanent basis.
IntroductionEstablished in 2005, with over 40 years of industry expertise, they serve the UK and Ireland. They have built a strong client base and pride themselves on the service that they offer to a wide customer base.
Your new role
The position is offered full-time Monday to Friday and is fully based on-site.
Hours of work are 08.00am until 17.00pm and 09.00am until 18.00pm on a rotation basis.
Due to the location of the premises, you will need to drive and have acces to your own vehicle. Free parking is provided.
This is a great opportunity for a candidate who has experience of working in the plant hire / equipment hire industry.
This position is a permanent role that offers long-term stability and the potential for progression opportunities. The key responsibilities for this role include
Being the first point of contact for customersLiaising with drivers on a daily basis
Route planning
Dealing with all hire administrationEnsuring that calls / emails are answered and returned
Logging customers' orders and processing via a bespoke system
Create and provide quotations and costings
Liaise with internal and external professionals
Ensure timely delivery of hired equipment
Resolve any customer queries and complaints
Update and maintain customer records

What you'll need to succeed
Ability to communicate with people at all levels
Excellent customer service skills
Resilient character
Ability to prioritise your own workload
Experience of a fast-paced work environment
What you'll get in return
Competitive salary at £26,000 per annum
Friendly team
Death in service
Standard pension contributions

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk