Hire Controller

An exciting opportunity has arisen for a Hire Desk Controller withexperience in tool and plant hire to join a well-established company specialising in tool and plant hire. This full-time role offers excellent benefits and a starting salary of £39,000.

As a Hire Desk Controller, you will provide efficient support to customers across all channels, manage hire documentation, and maximise revenue opportunities while ensuring excellent service.

You will be responsible for:

• Handling incoming enquiries from customers by phone, email, and in person.
• Processing orders efficiently, ensuring all related documentation is completed accurately.
• Coordinating with the workshop to confirm availability of equipment for hire.
• Organising logistics and scheduling drivers for timely deliveries and collections.
• Maintaining compliance with internal procedures and hire contract processes.
• Assisting customers with loading/unloading where required (physical capability is important).
• Supporting other operational duties as assigned by management.

What we are looking for:

• Previously worked for at least 1 year as a Hire Desk Controller, Hire Controller, Hire Desk Manager, Hire Desk Coordinator or in a similar role
• Must have experience in tool and plant hire.
• Strong working knowledge of Syrinx hire software.
• Skilled in IT.
• Valid UK driving licence.

What’s on offer:

• Competitive salary
• Company pension
• Staff discounts
• Ongoing training and development
• Opportunities for progression
• Supportive and friendly team environment

Apply now for this exceptional Hire Desk Controller opportunity to work with a dynamic team and further enhance your career.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.