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Hire Desk Manager

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Job Description - Hire Desk Manager

Smart10 Recruitment are currently recruiting for a Hire Desk Manager for our client based in Rushden.

Are you an experienced and organised professional with a passion for customer service and equipment hire? We’re looking for a Hire Desk Manager to lead a busy and dynamic team based in Northamptonshire.

  • Job Title: Hire Desk Manager 
  • Salary: £30,000 - £36,000 (room to negotiate regarding salary) 
  • Location: Rushden (Northamptonshire)
  • Permanent Position 
  • Working over a 7 day week operations, some weekends may be included. 
Key Responsibilities:
  • Manage and coordinate the day-to-day operations of the hire desk

  • Lead, mentor and support the hire desk team to deliver outstanding customer service

  • Liaise with clients and internal departments to ensure timely and accurate hire bookings

  • Monitor and optimise the utilisation of equipment and vehicles

  • Maintain accurate records of hire contracts, delivery schedules, and customer communications

  • Ensure compliance with company policies and health & safety regulations

About You:
  • Previous experience in a Hire Desk or related managerial role (plant hire, tool hire, or logistics sector preferred)

  • Strong leadership and communication skills

  • Excellent organisational abilities and attention to detail

  • Confident in using hire management software and Microsoft Office applications

  • Customer-focused mindset with a proactive approach to problem-solving

What Our Client Offers:
  • Competitive salary based on experience

  • A supportive and collaborative working environment

  • Opportunities for career development and training

  • Company benefits package

 If you’re ready to take the next step in your career and thrive in a fast-paced hire environment, we’d love to hear from you! Please call Shona from Smart10 Recruitment on !

If your you're looking to kick start your career within a Warehouse surrounded by friendly and supportive colleagues and friends, then you please do apply for this position, call Shona from Smart10 on ! We will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. To keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data

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