Hire Desk Manager

Hire Desk Manager

Pay rate: £32,000 - £35,000 + bonuses

Contract: Type: Tempoary to Permanent

Location: Bury St Edmunds

Start Date: ASAP

We are looking for Hire Desk Manager to start ASAP for our client based in Bury St Edmunds, with all the support from our experienced Driver Hire team.

The successful Hire Desk Manager will receive:

£32,000 - £35,000 depending on experience

Depot performance bonuses up to £5,000 per year

Overtime paid at x1.5

22 days holiday + bank holidays

+1 holiday day per year of service.

Guaranteed 45hrs per week per day.

Referral Bonus - Introduce a friend to us and you receive a bonus!

What to expect as a Hire Desk Manager:

Working Monday to Friday on a 45hr week you will have the following duties:

Lead and manage the day‑to‑day operation of the Hire Desk and Transport function.

Recruit and develop team members & ensure adequate staffing cover.

Drive add‑on sales by promoting selling of consumables and accessories.

Oversee stock control of consumables and resale items, ensuring availability and re‑ordering where required.

Ensure accurate and timely processing of on‑hires, off‑hires, exchanges, and transport activity using company systems.

Monitor transport performance to ensure deliveries and collections meet agreed timescales.

Resolve customer queries & hire issues efficiently.

Work closely with the Workshop Manager to manage equipment availability and hire readiness

Review key reports (hire, credit notes, live hire, customer).

Ensure full compliance with Health & Safety standards and safe systems of work.

As a Hire Desk Manager you must:

Experience managing a hire desk

Strong people management

Focus on revenue growth and add on sales

Organisational and administrative skills

Ability to work under pressure

Strong communication skills with staff & customers

Good understanding of Health & Safety responsibilities.

Have no more than 6 effective penalty points.

No DG, DD or IN endorsements.

Call us now on (phone number removed) or apply below - shifts available immediately!

This position is commutable from Stowmarket, Newmarket. Ipswich, Needham Market and other areas nearby to Bury St Edmunds.

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