Hire Desk Manager

Hire Desk Manager (Temp to Perm)

Location: Rainham

Hours: Monday to Friday, 8:30am - 6:00pm

Contract: Temporary to Permanent

Salary: 29K - 35k (depending on experience)

About the Role

Our client, a successful and growing hire company based in Rainham, is looking for a proactive and organised Hire Desk Manager to join their team on a temporary to permanent basis.

This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment and is confident managing a small team. Full product training will be provided, so previous hire industry experience is not essential.

Key Responsibilities

Managing the day-to-day running of the hire desk
Coordinating customer enquiries via phone, email, and in person
Processing hire orders, quotations, and contracts accurately
Building and maintaining strong customer relationships
Scheduling equipment hire and ensuring timely delivery and collection
Liaising with internal departments to ensure smooth operations
Managing and supporting a small team to achieve business objectives
Handling customer queries and resolving issues efficiently
Maintaining accurate records and updating internal systems
Supporting the wider business with administrative tasks as requiredWhat We're Looking For

Previous experience in an administration, customer service, or office management role
Experience managing or supervising a small team
Excellent communication and interpersonal skills
Strong organisational skills with great attention to detail
Ability to prioritise workload and work effectively under pressure
Confident using Microsoft Office and CRM systems
Positive, hands-on approach and willingness to learn
Reliable, professional, and customer-focusedWhat's on Offer?

Temporary to permanent opportunity
Full product training provided
Friendly and supportive team environment
Monday to Friday working hours with no weekends
Career development opportunities within a growing businessIf you are an organised and customer-focused professional looking for a role where you can lead a small team and make a real impact, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Only candidates based in UK and eligible to work in UK are allowed