HMO Property Manager

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as an HMO Property Manager. This is a full-time, permanent position located near the city centre, Edinburgh. You'll enjoy a standard workweek of 35 hours, Monday to Friday from 9am to 5pm. The salary ranges from £20,000 to £23,000.

What the job involves for an HMO Property Manager: -

Support the HMO team manager to deliver the objectives of the department.

Drive a high level of standard when working through all HMO process. Ensure all compliance and regulations are followed in the required time.

Ensure we deliver exceptional customer service in all aspects of the business.

To assist with admin of the role and this will involve displaying/removing site notices, neighbourhood notices, processing Fire risk assessments received and addressing any issues with Tenants and landlords.

To be able to raise jobs specifically for HMO properties and liaise with Maintenance Department to ensure urgency is understood and maintained.

To have an understanding of the application requirements (certificate continuity etc) and process and how to submit applications across the DJ Alexander portfolio.

To be able to learn physical standards required within HMO properties from a Property manager perspective. To be able to undertake pre application inspections and report to landlord.

To be aware of/to develop detailed awareness and understanding of HMO regulations and how they are applied to HMO property. Ensuring all compliance aspects for the HMO licence are meet.

To be able to communicate effectively with landlords, contractors, PMs and local authorities in a positive manner. This will also cover being able to cover HMO inspections with HMO/Fire Officers and create report if required.

To understand ASB legislation and how it can and does affect HMO Licences. This also includes being able to address these issues with tenants.

The become an HMO specialist and confident in your knowledge. This will be important going forward when you may need to attend a sub licensing committee hearing.

Learn how to conduct an HMO survey, draw HMO floor plans, advise LL in detail on what is required in order for a property to obtain an HMO licence depending on the circumstance whether it be a conversion, a sale, change of owner, new licence or renewal.

Ensure the correct cover is in place to cover the HMO 24hr contact phone and address any issues that require it.

Work collaboratively with other colleagues specifically in other departments offering support, working on joint projects and working together to achieve the business objectives.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities such as:-

You need these qualifications and experience:

Previous property experience is desired.

Great verbal and nonverbal communication skills.

Ability to lead and see jobs to a conclusion.

Strong customer service skills.

Good organisational skills with a problem-solving ability.

Good communication/negotiation skills and very competent in resolving conflict and potential disputes.

Confident at relaying information.

Ability to prioritise and multi-task.

Ability to remain calm under pressure in a fast-paced environment.

Good IT skills including MS Office Suite.

Legal Right to Work in the UK

Current UK clean driver’s license

At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.

Our Employee Assistance Programme offers free counselling support sessions.

Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.

Get the latest gadgets and appliances with our Smart Tech Scheme.

We're committed to reducing our carbon footprint with our Cycle2Work Scheme.

We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.

You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.

Celebrate your loyalty with special days and celebrations for length of service.

Planning for retirement? We've got you covered with that important pension pot.

We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.

And of course, we like to have a little fun too! Our company socials bring our people together. So, work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At DJ Alexander, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!

All offers are conditional on verification of the right to work in the UK, and a successful background screening check. This check will include verification, qualification verification (if relevant) and a basic criminal check. Further details of this policy and procedure will be sent to you if successful along with any conditional offer.