homeless prevention officer

Location: west midlands
Contract: 8-month contract
Hours: Monday to Friday
Working Pattern: Hybrid

About the Role

We are seeking an experienced professional to join a Council's Housing Services team on an initial 8-month contract.

This is an opportunity to make a meaningful difference by supporting individuals and households who are homeless or at risk of homelessness.

Key Responsibilities

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Housing Assessments

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Personal Housing Plans

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Early Intervention

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Financial Assistance

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Case Management

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Safeguarding:

About You

We are looking for someone who is customer-focused, resilient and confident supporting people experiencing housing difficulties.

You will ideally have:

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Strong communication and active listening skills, with the ability to engage effectively with customers from a range of backgrounds.

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Excellent problem-solving, negotiation and mediation skills.

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The ability to motivate and coach customers, encouraging positive engagement and practical action.

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Experience managing a caseload, maintaining accurate records and working to deadlines.

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The ability to work collaboratively with internal teams and external partner organisations.

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An understanding of safeguarding, confidentiality and the challenges faced by people at risk of homelessness.

Interested? Please get in touch to discuss the opportunity further
Only candidates based in UK and eligible to work in UK are allowed