Homelessness Advisor – 3 Month Contract

Summary

Responsibilities

• Deliver in-person housing advice to individuals with housing challenges.
  


• Implement strategies to prevent and alleviate homelessness in accordance with current laws and best practices.
  


• Conduct thorough assessments of homelessness and housing needs.
  


• Create individualized housing plans based on specific client situations.
  


• Offer written guidance to clients experiencing housing issues.
  


• Maintain precise case records using housing management software.
  


• Negotiate with landlords and housing providers to achieve favorable housing solutions.
  


• Provide information and advice on:
  
  
  
  • Housing Options
    
  
  
  • Welfare Benefits
    
  
  
  • Housing Rights
    
  
  
  • Resettlement Support
    
  
  
  • Legal Housing Remedies
    
  
  


• Collaborate closely with both statutory and voluntary sector partners.
  


• Participate in multi-agency meetings and court proceedings as necessary.
  


• Contribute to service improvements and promote best practices within the team.
  


• Assist in preparing reports and case updates for senior management.
  


• Handle inquiries, complaints, and customer escalations efficiently.
  


• Fulfill safeguarding duties for children and vulnerable adults.
  

Essential

• Proven experience in Housing Options, Homelessness, Housing Advice, or related services.
  


• Familiarity with homelessness legislation, particularly Part VII of the Housing Act 1996.
  


• Experience in conducting housing assessments and developing support plans.
  


• Ability to manage housing-related caseloads effectively.
  


• Strong customer service and communication skills.
  


• Competence in negotiating favorable housing outcomes.
  


• Excellent organizational and record-keeping abilities.
  


• Experience working with vulnerable populations.
  


• Capability to collaborate effectively with internal teams and external partners.
  


• Understanding of welfare benefits and housing support services.
  

Desirable

• Experience with Local Authority homelessness services.
  


• Familiarity with the Homelessness Reduction Act for preventing and relieving homelessness.
  


• Experience attending court proceedings.
  


• Proficiency in using housing management and homelessness case management systems.
  

What's on Offer?

• Competitive hourly rate of £19.45 (Umbrella)
  


• Three-month contract
  


• Location: Derby (DE1 2FS)
  


• Bi-weekly pay schedule
  


• Opportunity to work in a supportive and active Housing Operations team
  


• Diverse caseload focusing on homelessness prevention and housing solutions
  


• A rewarding role that supports vulnerable residents and enhances housing outcomes