Homelessness Prevention Team Manager

3-month contract with a local authority

Summary

Responsibilities

• Lead the delivery of homelessness prevention and relief casework, including triage, assessment, and rapid response services.
  


• Allocate work, manage caseloads, and ensure efficient workflow across the team.
  


• Support flexible deployment of staff in response to service demand.
  


• Review and quality assure assessments, PHPs, suitability decisions, and case records.
  


• Ensure decisions are evidence-based, legally compliant, and clearly documented.
  


• Provide coaching and corrective guidance to maintain high practice standards.
  


• Act as an escalation point for complex, high-risk, or sensitive cases, including safeguarding, domestic abuse, and vulnerability.
  


• Ensure appropriate risk management and multi-agency safeguarding processes are followed.
  


• Support and advise on complex statutory decisions.