Homeowner Services Officer

Homeowner Services Officer

📍 Eastleigh | 💰 £36,986 per annum | 🕒 37 hours per week | 📄 Permanent, Full Time

An exciting opportunity has arisen for an experienced Homeowner Services Officer to join a specialist residential services team in Eastleigh.

This role involves managing a portfolio of leasehold, freehold and shared ownership properties, providing specialist housing advice and supporting all aspects of leasehold management.

Key Responsibilities

Manage leasehold and shared ownership properties
Handle service charge enquiries and disputes
Investigate breaches of lease and covenant issues
Support lease extensions, enfranchisement and assignments
Work closely with legal teams on leasehold matters
Provide advice on leasehold legislation and housing management
Manage challenging situations professionally and effectively
About You

The ideal candidate will have:

Experience in housing, leasehold or residential property management
Knowledge of shared ownership and homeowner services
Understanding of leasehold legislation including:
Commonhold and Leasehold Reform Act 2002
Landlord and Tenant legislation
Building Safety Act 2022

Experience managing service charges, lease extensions and breach of covenants
Strong communication, organisation and problem-solving skills
Ability to manage a varied caseload independently
Essential Requirements

Full UK driving licence
Access to own vehicle
What’s on Offer

Salary of £36,986 per annum
Permanent full-time role
Career development opportunities
Supportive team environment
Apply now to take the next step in your housing career.

⚠ Applicants must have the right to work in the UK. Unfortunately, sponsorship is not available for this role.    To apply or find out more, please get in touch today.

Send your CV to (url removed) or Call (phone number removed) for an informal chat
Only candidates based in UK and eligible to work in UK are allowed