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Hospital Portfolio Manager

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Job Description - Hospital Portfolio Manager

The CNX Hospital Portfolio Manager is responsible for oversight of the Hospital product portfolio from a commercial perspective. Leading and coordinating customer and stakeholder engagement, including contracting and end-to-end tender and bid processes. Ensuring compliant, competitive, and commercially sound submissions that support revenue growth, profitability and strategic objectives.



The role acts as the central interface between commercial, medical, regulatory, supply chain, finance, legal and sustainability teams.



Key Responsibilities



Commercial & Strategic Input



  • Partner with Commercial team to shape competitive pricing, value propositions, and contracting strategies for the hospital portfolio.

  • Analyse buying and tender requirements, scoring criteria, and market dynamics to optimise win probability.

  • Support contract award implementation, including account management and engagement with operations and finance teams.

  • Identify new business opportunities and new portfolio targets to grow Hospital business

  • Optimise the CNX portfolio through “off-contract sales to hospitals (i.e. non-tender)”


 


Tender & Bid Management



  • Own and manage the full customer contracting and tender lifecycle: opportunity assessment, bid/no-bid decision support, submission, clarification, negotiation, and award.

  • Ensure all tenders are delivered accurately, on time, and in full compliance with customer, legal, and regulatory requirements.

  • Develop and maintain tender timelines, deliverables, and governance checkpoints.


Cross-Functional Coordination



  • Coordinate inputs from internal stakeholders including Sales, Marketing, Medical Affairs, Regulatory, Quality, Supply Chain, Finance, and Legal.

  • Ensure alignment of responses, consistency of messaging, and clarity of assumptions and risks.

  • Act as the single point of accountability for tender submissions.



Compliance, Risk & Governance



  • Ensure tender responses comply with internal policies, codes of conduct, and external regulations (e.g., procurement law, ABPI/EFPIA where applicable).

  • Identify, document, and escalate commercial, operational, or legal risks.

  • Maintain auditable tender records and approval documentation.


 


Continuous Improvement



  • Track tender outcomes, win/loss analysis, and key performance metrics.

  • Drive process improvements, template optimisation, and best-practice sharing.

  • Maintain and update tender libraries, standard responses, and pricing tools.



Key Skills & Competencies




  • Strong project management and organisational skills with the ability to manage multiple concurrent tenders and contracts.

  • Commercial acumen, including pricing strategy and margin analysis.

  • Excellent written and verbal communication skills.

  • High attention to detail and ability to work under tight deadlines.

  • Strong stakeholder management and influencing capability.

  • Analytical, structured, and risk-aware mindset.



Experience & Qualifications




  • Knowledge of off-contract sales process, previous successes (examples) and a network of contacts that can influence the uptake of CNX products

  • Proven experience in tender, bid, or proposal management (in healthcare, pharmaceuticals, medtech, similar regulated environments).



Key Objectives




  • Build a proprietary database at CNX of UK hospitals and key points of contact (e.g. procurement pharmacists) that can influence off-contract sales

  • Customer segmentation, prioritisation and develop an outreach strategy

  • Increase sales of the hospital product portfolio by at least £250k above the baseline (budget), at least 50% of which should be off-contract sales

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