Hospitality Assistant (Monday to Friday)

BaxterStorey are looking for Hospitality Assistant to join the team at one of our City Based venues. 

As a Hospitality Assistant, you will be  responsible for providing service excellences to our customers, guests and clients on events, conferences and meeting rooms.

As a Hospitality  Assistant  you will receive the following industry leading benefits:

• Enrolment into the pension scheme
• Up to 28 days annual leave (including public holiday)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venue
• Annual celebration event
• Cycle to work scheme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

The Hospitality assistant  will be supporting and monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the event.

Job Type: Full Time 40h

Salary: £14.32 hourly + overtime

Monday to Friday

Responsibilities:

•  To collect, set-up and deliver all food service, hospitality room, and conference services as required.
•  Clean and polish all cutlery and glasses/crockery for the next event
•  Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
•  To be able to work without supervision and take initiative over duties and tasks without being directed.
•  To serve our guests with a genuine and positive demeanour. All service should be efficient and of the highest quality.
•  To work on licenced bars serving alcoholic beverages
•  To be able to use coffee machines
•  Assist with the ordering and deliveries as required
•  Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
•  To undertake any other reasonable tasks that may be required in order to meet the needs of the business 

• Excellent product knowledge (food/beverage)
• Excellent communication skills
• Takes the initiative
• Excellent time management
• Supportive / Team player
• Strong presentation skills
• Excellent customer care skills