Job Description - Hospitality Host/hostess
Waiting Staff Location: Knightsbridge,
LondonAbout Us:
We are a prestigious 5-star venue nestled in the heart of Knightsbridge, known for delivering exceptional service and creating memorable experiences for our guests. Our establishment exudes elegance, offering a luxurious setting dining, events, and celebrations.
Position Overview:
We are seeking enthusiastic and customer-oriented Waiting Staff to join our team. As a member of our service team, you will play a crucial role in delivering outstanding hospitality to our guests, ensuring their dining experience is nothing short of exceptional.Key Responsibilities:
Greet guests warmly upon arrival and escort them to their tables.
Provide attentive and personalized service throughout the dining experience.
Take accurate food and beverage orders, offering recommendations when requested.
Serve food and beverages promptly and efficiently, adhering to service standards.
Ensure tables are set up correctly and maintain cleanliness and organization in the dining area.
Anticipate guests' needs and respond promptly to requests or inquiries.
Handle guest feedback and resolve any issues or concerns in a professional manner.
Collaborate with kitchen and bar staff to ensure seamless service delivery.
Uphold health and safety standards at all times, including food handling and sanitation protocols.
Assist with any other duties as assigned by the management team.
Qualifications:
Previous experience in a similar role within the hospitality industry preferred.
Exceptional customer service skills with a friendly and approachable demeanor.
Strong communication and interpersonal abilities.
Ability to work effectively in a fast-paced environment, remaining calm under pressure.
Attention to detail and a proactive attitude towards problem-solving.
Flexibility to work varying shifts, including early mornings, late nights, and occasional weekends.
A passion for delivering high-quality service and creating memorable guest experiences.
Benefits:
Competitive hourly rate ranging from £13 to £14 per hour, including service charge.
Opportunity to work in a prestigious 5-star venue with a supportive and dynamic team.
Training and development opportunities to enhance your skills and advance your career in hospitality.
Close proximity to public transportation and convenient location in Knightsbridge.
If you are passionate about hospitality and thrive in a fast-paced, upscale environment, we would love to hear from you. Join our team and be part of delivering exceptional service at one of London's finest destinations. Apply now by sending your CV and cover letter detailing your relevant experience and availability.
Job Type: Full-time
Pay: £27,000.00-£32,000.00 per year
Benefits:
Company pension
Day range:
Monday to Friday
Weekend availability
Physical setting:
Restaurant
Shift:
8 hour shift
Experience:
Hospitality: 1 year (required)
Work Location: In person
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