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Hospitality Team Lead

Job Description - Hospitality Team Lead

Description

Hospitality Team Lead | Spire Elland Hospital | Full time | Competitive Salary and Great Benefits 


Spire Elland Hospital are looking to recruit a Hospitality Team Lead to join their fantastic and dedicated team on a permanent basis.


Duties and Responsibilities:



  • To work in close liaison with the clinical staff, understanding the special needs of the hospital on a day to day basis

  • Lead and support team of Host and Catering Assistants

  • To be responsible for the day to day maintenance of the equipment provided, checking for faults and supply shortages and reporting them to the line manager

  • Compliance with all Health and Safety at Work regulations including COSHH

  • Work with guidance on moving and handling, as identified in corporate and local policy and discussed at Mandatory training sessions

  • Quality assurance and patient confidentiality must be maintained at all times.

  • Using your previous waitressing / waiting experience, you will ensuring meals and beverages are delivered to patients’ rooms

  • Responding to any ad-hoc requests from patients to ensure their comfortable stay

  • Assisting the catering and housekeeping teams with day-to-day duties


Who we're looking for:



  • A customer service-focused approach

  • Leadership experience

  • Excellent communication and interpersonal skills

  • Previous experience in hospitality 

  • Able to work as part of a team

  • Willing and able to complete mandatory training for COSSH, Manual Handling, Infection Control and Health & Safety in-house


Benefits:


We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:



  • 35 days annual leave inclusive of bank holidays

  • Employer and employee contributory pension with flexible retirement options

  • ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers

  • Free Bupa wellness screening

  • Private medical insurance

  • Life assurance


We commit to our employees well-being through work life balance, on-going development, support and reward.


Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.


For further information about this role or for an informal conversation about the range of career options available, please contact Katie via [email protected]


For us, it's more than just treating patients; it's about looking after people.


Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications


 



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