Host

At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious. 

Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.

Step into a role that blends warm hospitality with the magic of the Lake District. As a Host at our beautiful, secluded property, you’ll be the welcoming face of our exclusive retreat — a sanctuary of calm, comfort, and curated luxury.

💫 Your Role as Host:

• Greets guests with genuine warmth and ensures every moment of their stay feels personal and exceptional.

• Coordinates daily operations across breakfast service, housekeeping, afternoon tea, guest requests, and evening turndown.

• Collaborates with our Spa, Estates, and Housekeeping teams to maintain seamless standards and serene surroundings.

• Acts as a lead on events and exclusives – working alongside the Front Office Team to ensure perfectly executed special occasions.

• Anticipates needs, resolves issues with grace, and elevates the guest experience through thoughtful touches.

• Upholds our brand promise of quiet luxury, privacy, and heartfelt care.

This role does require a balance of practical 'roll your sleeves up' housekeeping, waiting on, reception, events and everything in between. To excel in this role you'll be a genuine all-rounder.

🌸 What You Bring:

• A natural flair for hosting and a passion for creating memorable guest journeys.

• Impeccable attention to detail and pride in presentation.

• Confidence working solo and as part of a close-knit team.

• Flexibility, initiative, and a calm, professional presence.

• Previous hospitality experience preferred, but personality and attitude are equally important.

🌟 Why join us:

• A stunning work environment with a supportive, dynamic team.

• Opportunities for growth and development within the Gilpin family.

• Staff meals, uniform, and generous gratuities.

• A stunning Lake District setting that inspires every day.

• The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.

• The prestige of working within two of the world’s most respected hospitality networks: Relais & Châteaux and Pride of Britain Hotels. 

Ready to host with heart in one of the Lake District’s most beautiful settings? Apply now and bring your warmth, charm, and hospitality spirit to Gilpin Lake House.

Location: Gilpin Hotel & Lake House, Windermere

Position: Full-Time | Competitive Salary | Immediate Start

Salary: from £25,480 to £27,560

Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.

📧 Apply now: send your CV to [email protected]

📍 Learn more: https://thegilpin.co.uk/join-our-team