Hotel Nights Guest Service Assistant

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We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Looking for an adventure as a Night Porter (or Guest Services Assistant (GSA) Nights) at the ibis Styles hotel at Birmingham NEC & Airport?

Here's what's waiting for you:

This is a full-time position with 40 hours per week, and we're offering a salary of up to £26517.60 plus some awesome perks. It's an exciting time to join the team as we'll be undergoing a bit renovation soon, transforming our hotel!

Your playground? The night shifts!

Your mission, should you choose to accept it:

Picture this: you'll be the friendly face welcoming our late-night guests, handling those last-minute reservations, and ensuring those early birds leave with a smile. Throughout the night, it's all about making sure every guest is comfy and secure and our Front Office keeps ticking like clockwork.

You'll likely be the first person our guests meet, so bring your A-game—friendly, professional, and confident! Got an issue or a concern? You're the superhero they'll turn to, and you've got the power to make things right.

Your to-do list?

It's an exciting mix - from tending the bar and handling cash to organizing reports, whipping up breakfast, managing reservations, doing security checks and being the go-to for our housekeeping and maintenance teams.

What you bring to the table:

Effective communication skills and a warm, welcoming vibe. One years' experience in hotels or a service industry is a must.

You'll find us just a hop away from Birmingham International Train Station, with convenient onsite parking. Join the team and enjoy perks like a day off on your birthday, a pension plan, sick pay, a cycle-to-work scheme, sweet employee discounts, and much more!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.