House Manager/Senior Housekeeper

House Manager / Senior Housekeeper

Roehampton, SW15 | Full\-time | £70,000–£85,000 gross per annum

Position Overview

We are seeking an exceptional House Manager / Senior Housekeeper to take full operational responsibility for the day\-to\-day running of an ultra\-high\-net\-worth private household. This is a senior, hands\-on role requiring impeccable standards, strong leadership, and the ability to manage a complex household environment with precision and discretion.

The successful candidate will work closely with the Principals and the Family PA, acting as a trusted operational lead and ensuring the household is run seamlessly, efficiently, and to the highest possible standards.

Housekeeping & Property Presentation

• Ensure the residence is maintained to an immaculate, show\-home standard at all times
  




• Oversee all daily, weekly, seasonal, and specialist cleaning schedules
  




• Implement and maintain structured housekeeping systems, protocols, and SOPs
  




• Supervise the care of fine furnishings, bespoke interiors, couture clothing, and valuable household items
  




• Oversee wardrobe organisation and specialist garment care where required
  




• Uphold five\-star service and presentation standards for the Principals and any guests
  

Household Operations

• Act as the operational authority within the household, in line with the Principals’ preferences
  




• Coordinate daily schedules, routines, and household priorities
  




• Work proactively, anticipating needs and resolving issues before they arise
  




• Demonstrate exceptional organisational, multitasking, and prioritisation skills
  




• Manage household budgets, inventories, and expense tracking
  




• Ensure smooth communication between household staff, Family PA, and Principals
  

Staff Leadership & Team Management

• Lead, support, and train the existing household team
  




• Provide guidance and structure to ensure consistency in standards and delivery
  




• Create rotas, manage holidays, and support ongoing training and development
  




• Work collaboratively with the Family PA to ensure staffing runs smoothly
  




• Step in operationally when required and lead by example
  

Contractor & Project Oversight

• Liaise with and oversee existing contractors and service providers
  




• Source and recommend trusted specialists where appropriate
  




• Obtain and assess quotations and manage quality control
  




• Oversee maintenance, repairs, and ad\-hoc projects, ensuring timelines and standards are met
  




• Ensure minimal disruption to household operations
  

Technology & Smart Home Oversight

• Oversee day\-to\-day operation of smart home, AV, and security systems
  




• Liaise with AV, IT, and automation providers when required
  




• Coordinate troubleshooting, upgrades, and documentation
  

Security, Privacy & Risk Management

• Take responsibility for household security and safety procedures
  




• Ensure confidentiality and discretion are maintained at all times
  




• Liaise with alarm and security providers as required
  




• Maintain access, safety, and service logs
  

Entertaining & Guest Experience

• Oversee occasional entertaining and guest stays
  




• Coordinate with chefs, suppliers, and staff to ensure flawless delivery
  




• Maintain the household’s high service standards at all times
  

Administration & Reporting

• Maintain household manuals, inventories, and supplier records
  




• Track servicing schedules and compliance requirements
  




• Provide clear, structured updates to the Principals and Family PA
  

Requirements

• Significant experience in a senior House Manager or Senior Housekeeper role within an UHNW private household
  


• Proven ability to lead and support household staff
  


• Strong contractor and project oversight experience
  


• Highly organised with excellent communication skills
  


• Confident working within luxury environments and high expectations
  


• Comfortable with smart\-home and household technology
  


• Excellent written and spoken English
  


• Well established in the UK with the right to work
  


• Strong references
  


• DBS current​
  

Benefits