Housekeeping Cleaner

The Queen's Club has an exciting opportunity for a full time Cleaner to join our team!

Provide a high-quality cleaning service across all buildings and areas of the Club and help support and build the reputation of The Queen’s Club as the finest racquet sports club in the world. If you are a motivated individual with strong organisational skills and a passion for supporting others, we would love to hear from you.

The Queen's Club are offering a salary of £30,784.00 per year, you will be required to work on a shift/rota basis and your normal working hours are 40 hours per week, exclusive of breaks working 5 out of 7 days.

Key Responsibilities:

Cleaning:

1. Clean allocated Club areas to the standards required following and completing the daily cleaning checklist issued.


2. Clean other areas as requested by the Housekeeping Supervisor or Duty Manager.


3. Ensure all fire doors remain closed in accordance with the Club’s fire procedures.


4. Ensure the cleaning department e-mails are checked on a daily basis taking personal responsibility to share this duty as part of the team.


5. Ensure the departmental radio is carried on a daily basis taking personal responsibility to share this duty as part of the team.


6. Assist in Tournament activities as directed by the Housekeeping Supervisor/Duty Manager.


7. Report all maintenance or repair issues immediately to the Housekeeping Supervisor personally or by e-mail.


8. Provide a friendly and helpful service to any Member or Club guest as required.


9. Be vigilant regarding Club security reporting any concerns/suspicions to security or the Housekeeping Supervisor/Duty Managers.


10. Hand in any lost property found to the Housekeeping Supervisor.


11. Ensure any Club keys are kept adequately secured, collected and returned to security at the start and end of the shift.


12. Maintain an up-to-date knowledge of Club events and help promote social activities and events to Members as appropriate.

Health and Safety (H&S); Safeguarding and Child Protection:

1. Ensure the Queen’s Club safeguarding policy and procedures are followed at all times.


2. Work within the statutory health and safety requirements generally. Reporting any issues of health and safety as seen across the Club to Security/Duty Manager to ensure required safety standards are met.


3. Work safely at all times adhering to Manual Handling Regulations.


4. Store and use all chemicals and cleaning products according to product instructions. Locking all products away at the end of each shift and adhering to the Club COSHH standards at all times.

General Requirements:

1. Make suggestions and recommend any improvements to the Housekeeping Supervisor.


2. Assist where possible and where asked by the Housekeeping Supervisor & Duty Manager.


3. Help control costs wherever possible.


4. Attend internal meetings as required.


5. Conduct all aspects of your work and behaviour in line with the values of The Queen’s Club.

Just some of the benefits The Queen’s Club Cleaner can enjoy:

• A competitive salary.


• A friendly and supportive working environment.


• 25 days holiday per annum, plus bank holidays.


• Contributory 3% company pension scheme.


• Discretionary annual performance bonus.


• The Queen’s Club Tournament family/friends’ tickets.


• Use of the Club’s courts, gym and fitness studio (during off peak times).


• Free breakfast, lunch and dinner & refreshments while on duty.


• Childcare vouchers.


• Cycle to work scheme.


• Car salary sacrifice scheme.


• Enhanced maternity and paternity leave.


• 24/7 Employee assistance program.


• Interest-free Season ticket loan.


• Long service award.


• Eye Test and glasses contribution.


• Medicash Healthcare scheme.
  

The Queen's Club is a world renowned private Members rackets club in south west London and hosts the international annual HSBC Championships.