Housekeeping Manager

The Housekeeping Manager is responsible for overseeing the cleanliness and maintenance of all guest rooms, public areas, and back-of-house facilities. This position ensures that the highest standards of cleanliness and service are consistently met while leading a team of housekeeping staff to ensure operational efficiency and guest satisfaction.

Client Details

A luxury establishment

Description

• Supervise and manage the daily operations of the housekeeping department, including room cleaning, laundry, public area maintenance, and inventory control.

• Managing a team of 6

• Train, motivate, and manage housekeeping staff, including housekeeping attendants, housemen, and laundry staff.

• Establish and enforce cleanliness standards and procedures to maintain the facility's reputation for cleanliness and quality.

• Create and implement housekeeping schedules to ensure adequate coverage at all times.

• Conduct regular inspections of guest rooms, public areas, and back-of-house facilities to ensure they meet cleanliness and safety standards.

• Handle guest complaints and requests related to housekeeping in a timely and professional manner.

• Manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels and cost-effective use of resources.

• Assist in budget planning and monitor departmental expenses to meet financial goals.

• Ensure compliance with health, safety, and sanitation regulations, and maintain knowledge of emergency procedures.

• Work closely with other departments, such as front desk and maintenance, to ensure smooth operation and guest satisfaction.

• Prepare reports on department performance, employee progress, and any issues requiring attention.

• Participate in recruitment and performance management processes, including evaluating employee performance and providing feedback.

Profile

• 3-5 years of experience in housekeeping or facilities management, with at least 1 year in a supervisory role.

• Strong leadership and organizational skills with the ability to manage multiple tasks and priorities.

• Excellent communication and interpersonal skills.

• Knowledge of cleaning techniques, equipment, and safety procedures.

• Ability to maintain a positive attitude and foster a teamwork-driven environment.

• Proficiency in Microsoft Office Suite or similar software.

• Ability to work flexible hours, including weekends and holidays, as needed.

Job Offer

A competitive salary