Housekeeping Operations Manager - Leeds/Birmingham

Operations Manager - Housekeeping (Hotel Sector) | £44,000-£45,000 + Car + Benefits | Leeds/Birmingham Areas 🌟

Are you a housekeeping professional ready to take the next step into multi-site operations management?
Do you have a deep understanding of hotel housekeeping and enjoy leading people to deliver service excellence?

If so, we'd love to hear from you!

About the Company

We are a dynamic and growing business providing outsourced housekeeping services to the UK hotel industry. Working with well-known hotel brands across the country, we deliver high-quality housekeeping operations and staff management services.

Due to continued growth, we're now seeking an Operations Manager to support and manage a number of hotel sites across the Midlands and Yorkshire regions. This is an exciting opportunity to join a forward-thinking organisation with strong values, supportive leadership, and long-term career potential.

🔍 What You'll Be Doing:

Overseeing housekeeping operations across a portfolio of hotel sites
Supporting and managing site-based teams to ensure service standards are consistently high
Working from home, with 3-4 days per week spent on-site
Leading on recruitment, onboarding, compliance, audits, and team development
Monitoring KPIs and supporting budgeting, forecasting, and process improvements
Assisting with the mobilisation of new sites and supporting client relationships🙋‍♀️ About You:

You have a strong understanding of hotel housekeeping operations and experience running or supporting busy departments
You're currently in a similar multi-site role or ready to step up from a senior hotel housekeeping position
You have excellent leadership and people management skills
You understand the full operational process, including rotas, stock, compliance, and budgets
You hold a full clean UK driving licence and are happy to travel regularly across Leeds, Birmingham, Yorkshire, the Midlands, and surrounding areas
You are flexible, proactive, and comfortable working independently💷 What We Offer:

£44,000 - £45,000 per year
Permanent, full-time contract
Company car + laptop + phone
Private health insurance
Life insurance
Pension scheme
Mental health & wellbeing support
Family and personal health support services
Clear long-term career progression opportunities📍 Location:

This is a home-based role, but due to the travel requirements, you must be based in or around the Leeds or Birmingham areas
Only candidates based in UK and eligible to work in UK are allowed