Job Description - Housekeeping Supervisor - Shoreditch House, East London
What's in it for you?
Weekly Pay
Team meal whilst on shift prepared by our chefs
£20 Taxi Contribution for late shifts
Soho Friends Membership
50% Team discount on Food & Drink, 7 days a week
Team Room Rates; Any Bedroom, Any House, $100 a night
Health Cash Plan (option to add children)
Dental Plan (option to add children)
Birthday Day Off
Discount on Cowshed products and Soho Home (up to 50%)
Free Counselling Sessions
Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
Continuous training to develop yourself personally and professionally
Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
Shoreditch House...
Located in East London’s historic Tea Building, Shoreditch House is an established fixture on the area’s creative scene. Highlights include a gym and rooftop pool, both with panoramic views across the city. Spread over the fifth and sixth floor, the house also has 26 bedrooms, a Cowshed Spa, two restaurants and a daily programme of events. The Members’ restaurant on the fifth floor serves an all-day club menu, while the rooftop Japanese restaurant, Pen Yen, is the destination for sushi, sashimi and dishes from the robata grill. The back-deck dining space, also on the rooftop, is the new home for Maya, a Mexican inspired dining concept bringing coastal Baja Mexican cuisine to the Shoreditch rooftop space
The Role…
We are looking for a passionate and experienced Housekeeping Supervisor to work with our fantastic Housekeeping team. As Housekeeping Supervisor, you’ll lead the housekeeping team ensuring they comply with high standards of cleanliness and sanitation protocol within the rooms and public areas.
Main Duties…
To assign Housekeeping Attendants sections and prepare daily work sheets.
To support the completion of all annual and mid-year team performance reviews.
To assist in the selection process for new team members when necessary
To supervise daily Housekeeping shift operations and ensure compliance with all housekeeping policies, standards and procedures.
To, when necessary, be "hands-on" and service rooms or public areas and cover the evening housekeeper shift as required.
To check accommodation and public areas daily, to ensure cleanliness is of the required standard
To ensure the department has proper supplies, equipment and uniform
To act as a liaison to coordinate the efforts of Housekeeping, Maintenance, Front Office and Laundry
Training, scheduling, evaluating, disciplining, motivating and coaching employees
To regularly inspect all fixtures, fittings and appliances ensuring they are of the required standard and recommend any actions to be taken
What we are looking for...
Up to 3-5 years’ experience in housekeeping
Excellent interpersonal skills and ability to build relationships (internal and external)
Strong attention to details
Excellent customer service
Fluent in English
Organised and reliable
Ability to work and maximize relationships within a diverse team
Shoreditch House Opening Hours:
Sun – Tues – 7:30am – 12am
Wednesday – 7:30am – 1am
Thurs – Sat – 7:30am – 3am
*subject to change
Nearest Station (E1 6AW): Shoreditch High Street, Liverpool Street, Old Street, Hoxton, Moorgate
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