Housing Access Assistant – 2 Month Contract

Summary

Responsibilities

• Deliver comprehensive administrative and technical support to the Market Management team.
  


• Assist in managing temporary accommodations, voids, repairs, and procurement processes.
  


• Track service performance against KPIs and generate detailed reports.
  


• Compile, analyse, and maintain performance and management data.
  


• Handle inquiries and serve as a primary contact for customers and stakeholders.
  


• Support financial operations, including invoice processing.
  


• Ensure accurate data entry and maintenance across housing management systems.
  


• Aid in compliance, monitoring, and reporting tasks.
  


• Maintain precise records and documentation.
  


• Provide a professional and customer-oriented service consistently.
  

Essential

• Experience in Housing Administration, Housing Services, Business Support, or a similar administrative capacity.
  


• Proficient administrative and data entry skills.
  


• Familiarity with databases and case management systems.
  


• Experience in generating performance reports and management information.
  


• Strong customer service and communication abilities.
  


• Excellent organizational skills with the capability to handle multiple priorities.
  


• Keen attention to detail and accuracy.
  


• Proficiency in Microsoft Office, particularly Excel.
  

Desirable

• Experience in Local Authority or Housing Sector.
  


• Understanding of temporary accommodation, repairs, voids, or housing procurement processes.
  


• Background in finance or invoice processing support.
  


• Experience with housing management systems.
  

What's on Offer?

• £22.01 per hour (Umbrella)
  


• 2 Month Contract
  


• Location: Enfield
  


• Bi-weekly Pay
  


• Opportunity to be part of a vibrant Housing Service, supporting temporary accommodation and market management functions.
  


• Ideal for candidates with experience in housing administration, business support, customer service, or performance monitoring.