Housing Access Assistants

3 months contract with local authority

• Deliver high-quality technical and administrative support to the Market Management Service across various functions.
  


• Assist in the management and monitoring of procurement, voids, and repairs, ensuring adherence to service KPIs.
  


• Gather and analyse performance data, ensuring accuracy and robust reporting for management and performance monitoring.
  


• Handle inquiries promptly and confidently, demonstrating a comprehensive understanding of the service's purpose and operations.
  


• Provide efficient and customer-focused service in compliance with Corporate Policies and national/local legislative requirements.
  


• Offer comprehensive finance support services to the Market Management Service, maintaining high standards of quality.
  


• Ensure accurate and timely data entry into systems.
  

• Proven experience in providing technical and administrative support.
  


• Strong analytical and reporting skills.
  


• Knowledge of procurement and financial processes.
  


• Excellent communication and customer service skills.
  


• Familiarity with relevant legislative requirements.