Housing Advice and Early Intervention Officer

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

As a Housing Advice and Early Intervention Officer, you'll be the first point of contact for clients seeking support with housing and complex needs; particularly for those with complex vulnerabilities. Offering a person-centred service, you'll provide expert advice, guidance, and practical support to help residents make informed decisions about their housing options. You'll conduct holistic assessments and make referrals, aiming to prevent homelessness and reduce reliance on crisis services. Administrative tasks are also key to ensuring smooth service delivery. Your role ensures clients receive the right support, every step of the way.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance


• Local Government Pension scheme


• Flexible working and family friendly policies


• Season ticket and bicycle loans


• A range of staff discounts including local subsidised gym memberships


• Supportive staff networks

What we’re looking for

We are looking for a high performing individual who is committed to excellent standards of customer service in a fast paced environment.

Location

The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• The job is subject to a Basic DBS check

The recruitment process is anonymous and we don't accept CV's.

Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Yemi Coker  yemi.coker@lewisham.gov.uk

Please click here to view the Job Description and Person Specification

Salary

£37,509 - £38,637 per annum (Scale 6)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity 

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.

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