Housing Advisor – 3 Month Contract

Summary

Responsibilities

• Deliver comprehensive housing advice and guidance to residents with housing issues.
  


• Evaluate housing situations and discuss appropriate housing options.
  


• Investigate and make determinations on homelessness applications under Part VII of the Housing Act 1996 (as amended).
  


• Oversee a caseload of applicants in temporary housing under the Relief Duty.
  


• Advance homelessness cases to suitable resolutions, including:
  
  
  
  • Main Housing Duty decisions
    
  
  
  • Intentional Homelessness decisions
    
  
  
  • Non-Priority Need decisions
    
  
  


• Develop and execute Personalised Housing Plans.
  


• Conduct inquiries and collect evidence to support statutory decisions.
  


• Coordinate with landlords, support agencies, accommodation providers, and other stakeholders.
  


• Offer advice and support to vulnerable households.
  


• Maintain precise case records and ensure adherence to legislation and local procedures.
  


• Collaborate with colleagues to deliver an effective Housing Options service.
  

Essential

• Experience in a Housing Options, Homelessness, or Housing Advice setting.
  


• In-depth knowledge of:
  
  
  
  • Housing Act 1996 Part VII
    
  
  
  • Homelessness Reduction Act 2017
    
  
  
  • Homelessness legislation and statutory guidance
    
  
  


• Experience in assessing homelessness applications and making related decisions.
  


• Experience in managing homelessness caseloads.
  


• Strong understanding of temporary accommodation processes.
  


• Knowledge of domestic abuse and its impact on homelessness.
  


• Excellent communication and customer service skills.
  


• Ability to manage multiple priorities and meet deadlines.
  


• Strong problem-solving and decision-making abilities.
  


• Experience working with vulnerable individuals and families.
  

Desirable

• Experience with Local Authority Housing Options.
  


• Experience managing Relief Duty cases.
  


• Knowledge of safeguarding and support pathways.
  


• Experience using homelessness case management systems.
  

What's on Offer?

• £20.00 per hour (Umbrella)
  


• 3 Month Contract
  


• Hybrid Working – 3 Days Office / 2 Days Remote
  


• Location: Maidstone, Kent
  


• Bi-weekly Pay
  


• Opportunity to make a significant impact on vulnerable households.
  


• Join a supportive and experienced Housing Options team.
  


• Engage with a diverse caseload focused on homelessness prevention and housing solutions.