Housing & Support Officer

? Housing & Support Officer - £28,000-£30,000 | Full-Time | Birmingham (Outskirts)
Ref: 11713 | Permanent Opportunity | Charity Sector

Are you passionate about providing high-quality housing services and supporting older people to live independently? We are working on behalf of a respected Birmingham-based charity to recruit a Housing & Support Officer for a permanent, full-time position. This rewarding role is an excellent opportunity to contribute to a meaningful cause while developing your career within a supportive and values-driven environment.

?? Location: Various schemes across the outskirts of Birmingham
?? Hours: 35 hours per week, Monday to Friday
?? Salary: £28,000 - £30,000 per annum (depending on experience)
?? Requirements: Clean driving licence and access to own vehicle
??? Compliance: Enhanced DBS required

Key Responsibilities:

• Manage day-to-day housing operations including tenancy sign-ups, terminations, and tenancy sustainment

• Respond promptly to rent arrears and maintain accurate records

• Collaborate with support staff to help residents sustain their tenancies

• Prepare legal notices and documentation in line with procedures

• Manage occupancy levels, oversee voids, and coordinate refurbishments

• Liaise with contractors and internal teams to ensure timely and compliant maintenance

• Support Asset colleagues with administration, documentation, and reporting

• Maintain high standards of cleanliness and presentation across all schemes

Ideal Candidate Will Have:

• Experience in housing management or property maintenance (charity/social housing sector preferred)

• Excellent organisational and communication skills

• A proactive approach to problem-solving and service improvement

• Confidence dealing with tenancy-related issues and legal documentation

• Ability to work independently across multiple sites

Why Apply?

• Join a charity making a real difference in the lives of older people

• A varied and autonomous role with scope for impact

• Work for an employer who values integrity, dignity, and care