Housing Management Officer

Housing Management Officer - Domestic Abuse Services
📍 London, E1 8PX
💰 £15.78 PAYE per hour
🕒 Full Time
📅 3-6 Month Temporary Contract
🚨 Immediate Start Available
We are currently recruiting for an experienced Housing Management Officer to join a specialist domestic abuse support service in London on a temporary basis.
This is a rewarding opportunity to support women affected by domestic abuse, ensuring safe, secure, and well-managed accommodation whilst delivering a high-quality housing management service.
The Role
You will be responsible for the day-to-day housing management of supported accommodation, ensuring properties are safe, compliant, and maintained to a high standard whilst supporting residents to sustain their tenancies.
Key responsibilities include:

Managing rent collection, arrears prevention and income recovery
• Supporting residents with Housing Benefit, Universal Credit and welfare-related applications
• Completing property inspections, health & safety checks and risk assessments
• Coordinating repairs, maintenance and void management
• Issuing occupancy agreements and completing property inductions
• Liaising with local authorities, registered providers and external partners
• Maintaining accurate housing management records and performance data
• Supporting residents with move-on plans and tenancy sustainment
• Ensuring accommodation remains safe, secure and compliant at all times
• Working closely with support staff to provide a positive and trauma-informed environmentThe Ideal Candidate
We are looking for someone with:

Previous housing management experience within supported housing, social housing or domestic abuse services
• Experience managing rent accounts, arrears and tenancy-related issues
• Knowledge of welfare benefits, housing benefit and DWP processes
• Understanding of housing management legislation and pre-action protocols
• Experience carrying out property inspections and health & safety checks
• Strong administration, communication and IT skills
• The ability to work effectively with vulnerable residents and partner agencies
• Knowledge of domestic abuse and safeguarding principles would be highly advantageousThis is an excellent opportunity to join a respected organisation delivering vital services to vulnerable residents across London.
For more information or to apply, please contact George Westhead on (phone number removed) or email (url removed)
Only candidates based in UK and eligible to work in UK are allowed