Housing Manager

Housing Manager

Salary £32,000 - £38,000 p.a. dependent on experience with great benefits including Health cash plan

Permanent, Full time (37.5 hpw)

Central Region – North Hertfordshire, Northstowe & Fenland, Cambridge. 

We can’t offer a CoS for this role

Home, a place where you belong

This is a great job opportunity for a Housing Manager to join Home Groups awesome housing team in the Central Region covering the North Herts, Northstowe & Fenland and surrounding areas.

What you’ll do

• You will represent Home Group within our communities and being present on our estates undertaking Housing Manager tasks such as\: Patch Inspections, Anti-social behaviour management, statutory compliance visits, rent arrears visits and viewings/sign-ups for new customers.

• You’ll progress legal paperwork such as Notices of Seeking Possession and prepare witness statements for anti-social behaviour cases at court.

• Represent Home Group at Court on cases on your patch

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!

You have

• You’ll understand housing management, housing law and customer service.

• You are fully competent in IT and can learn new systems quickly.

• You’re super organised and methodical in your approach and are a proactive self-starter with a “can do” positive attitude.

• Passionate about delivering excellent customer service and have a genuine desire to help your customers. 

• This job can challenge, especially when we’re dealing with complaints, but your resilience will help you through.

• Confident working with external partners and stakeholders such as local authorities.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits

• Hybrid working which involves working from home, in the community or your nearest local office.

• You'll manage your own diary and be accountable for achieving KPI’s.

• You will need to be able to drive and have access to a vehicle insured for business purposes. Don’t worry, we’ll pay your business mileage to cover this use!

• You’ll need an Enhanced DBS check done and we pay for that.

• Although we work as a mobile team, we meet regularly on-site but also monthly for team meetings at our Bishop’s Stortford office 

What’s in it for you?

• 34 days leave, pro-rated (including bank holidays and a “me day”)

• Paid time off for volunteering

• Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

• Career path with development and an excellent training package

• Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more  

Click APPLY NOW to see our Housing Manager Job description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. 

Finally, do let us know if there’s anything we can do, to help you shine in our process at [email protected]