Housing Officer

Good Afternoon,

I am currently representing Southern Housing, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience

We are looking for a Housing Officer this role will be based at: ME9 8GU Hybrid

The right candidate will:

* Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks.

* Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard.

* Complete welfare checks, making safeguarding referrals, monitoring and updating
cases, working in partnership with multi agency partners.

* Work proactively with customers, manging expectations, to ensure they’re able to have successful tenancies and have a positive view of their environment and landlord.

* Managing complex cases through to completion

* Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key
performance indicators.

* Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions.

We require the following:

* Experience of working in a housing environment, including dealing with cases of
nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement.

* Proven experience of following processes, using initiative, and delivering excellent
customer service.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon
Only candidates based in UK and eligible to work in UK are allowed