Housing Options Advisor (Triage) – 1 Month Contract

Summary

Key Responsibilities

• Serve as the initial contact for individuals experiencing or at risk of homelessness.
  


• Perform triage and comprehensive housing needs assessments.
  


• Evaluate:
  
  
  
  • Eligibility
    
  
  
  • Homelessness status
    
  
  
  • Priority need considerations
    
  
  
  • Interim accommodation duties (Section 188)
    
  
  


• Offer advice on homelessness prevention and housing options.
  


• Complete Full Housing Assessments (FHAs).
  


• Create and implement Personal Housing Plans (PHPs).
  


• Negotiate with landlords, family members, and support agencies to avert homelessness.
  


• Provide personalized advice and support tailored to individual needs.
  


• Handle a diverse caseload in line with homelessness legislation and guidance.
  


• Collaborate with internal teams and external partners to achieve positive outcomes.
  


• Identify and address safeguarding concerns appropriately.
  


• Maintain detailed case records and documentation.
  


• Contribute to reducing homelessness and reliance on temporary housing.
  

Essential

• Recent experience as a Housing Options Officer, Housing Options Advisor, Homelessness Officer, or Housing Needs Officer.
  


• Proficiency in conducting homelessness assessments and triage functions.
  


• In-depth knowledge of:
  
  
  
  • Housing Act 1996
    
  
  
  • Homelessness Reduction Act 2017
    
  
  
  • Homelessness Code of Guidance
    
  
  
  • Relevant case law
    
  
  


• Experience in assessing homelessness duties and eligibility.
  


• Skilled in creating Personal Housing Plans.
  


• Experience in managing prevention and relief cases.
  


• Strong interviewing, assessment, and investigative skills.
  


• Excellent communication skills, both written and verbal.
  


• Ability to prioritize and manage multiple tasks effectively.
  


• Strong customer service and problem-solving skills.
  


• Experience working with vulnerable populations.
  

Desirable

• CIH qualification or equivalent in housing.
  


• Experience within a Local Authority Housing Solutions Team.
  


• Familiarity with housing allocations and welfare benefits.
  


• Experience working with rough sleepers, single homelessness, and vulnerable groups.
  

What's on Offer?

• £30.00 per hour (Umbrella)
  


• 1 Month Contract
  


• 4 Days Office-Based in Kettering
  


• 1 Day Remote Working
  


• Bi-weekly Pay
  


• Opportunity to join a supportive Housing Solutions team
  


• Engaging role focused on homelessness prevention and positive housing outcomes
  


• Immediate start available