Housing Options Assistant

Assistant Housing Solutions OfficerWe are currently recruiting for 7 Assistant Housing Solutions Officers to join a busy Local Authority Housing Needs & Support team. This is an excellent opportunity for experienced housing professionals who are passionate about preventing homelessness and delivering high-quality advice and support to residents.
Working within a fast-paced statutory housing environment, you will play a key role in helping residents access suitable accommodation, prevent homelessness, and achieve positive housing outcomes.
Key Responsibilities
Deliver high-quality housing advice and homelessness prevention services.
Assess housing needs and identify appropriate housing solutions.
Complete housing needs assessments and contribute to Personalised Housing Plans.
Support the delivery of statutory homelessness duties under relevant housing legislation.
Prepare decision letters, referrals, case notes and statutory correspondence.
Assist residents in accessing housing through allocations and choice-based lettings.
Liaise with internal departments and external agencies to secure positive outcomes.
Maintain accurate case records and manage a varied caseload.
Provide excellent customer service while supporting vulnerable residents.Essential ExperienceWe're looking for candidates with:

Previous experience working within Housing Options, Homelessness Prevention or a Local Authority Housing service.
Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and related housing legislation.
Experience providing advice and support to members of the public.
Strong communication, negotiation and case management skills.
The ability to produce clear written correspondence and maintain accurate records.
Excellent organisational skills and the ability to manage competing priorities.
Confidence using IT systems including Microsoft Office and case management databases.Contract Details
Rate: £172 per day (Umbrella)
Hours: 36 hours per week
Working Pattern: Monday to Friday, 9:00am – 5:00pm
Hybrid: 3 days per week in the office
Vacancies: 7If you have a background in housing advice, homelessness prevention or housing options and are looking for your next contract opportunity within a supportive Local Authority team, we'd love to hear from you.
Apply today with your updated CV to be considered
Only candidates based in UK and eligible to work in UK are allowed