Housing Services Manager

3 months contract with a local authority

Summary

Responsibilities

• Lead and inspire Housing Management teams to provide excellent customer service.
  
  


• Manage recruitment, performance, disciplinary actions, appraisals, training, and staff development.
  
  


• Foster a culture of professionalism, accountability, wellbeing, and continuous improvement.
  
  


• Ensure staffing structures, skills, and development plans are effective.
  
  


• Oversee employee health, safety, and wellbeing, including lone working arrangements.
  
  

• Extensive experience in housing management, local authority housing, registered social housing, or a similar field.
  
  


• At least five years of experience in managing and developing staff teams.
  
  


• Proficient in tenancy management, estate management, housing income collection, and arrears recovery.
  
  

Qualifications

• A-Level education or equivalent.
  
  


• Degree in Housing, Public Administration, Business Management, or a related field.
  
  


• Membership with the Chartered Institute of Housing (CIH).
  
  


• Evidence of ongoing professional development.
  
  

Additional Information

• Working hours are 37 hours per week, with 5 days on site.
  
  


• A basic DBS check is required.
  
  


• Payments are made bi-weekly.
  
  


• The application deadline is approaching, so apply as soon as possible.