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Housing Sustainment Team Manager

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Job Description - Housing Sustainment Team Manager




3 months contract with a local authority


Summary




  • The Housing Sustainment Team Manager is tasked with leading a proactive, strength-based approach to homelessness prevention. This role is crucial in identifying households at risk of homelessness early and delivering tailored interventions to prevent crises and support long-term housing stability. The manager will oversee a team of Housing Sustainment Officers, ensuring the delivery of high-quality advice, support, and engagement with residents and partners to sustain tenancies and improve outcomes.



Responsibilities





  • Lead and manage a team of Housing Sustainment Officers.

  • Develop and implement a proactive approach to identifying households at risk of homelessness.

  • Ensure the delivery of tailored advice, support, and interventions to prevent homelessness.

  • Promote early identification of at-risk households using data insights and partner referrals.

  • Drive upstream prevention activity to address issues before crisis point.

  • Ensure a strength-based and person-centred approach to service delivery.


Essential Experience Required





  • Experience in housing, homelessness prevention, or tenancy sustainment services.

  • Experience managing or supervising a team in a frontline service environment.

  • Experience supporting vulnerable individuals or families at risk of housing instability.

  • Experience working with partner organisations in a multi-agency environment.




Essential Qualifications Required





  • Relevant qualification in Housing, Social Work, or a related field (desirable).

  • Professional membership (e.g., CIH) or working towards (desirable).




Additional Information





  • Working hours: 36 hours per week.

  • Basic DBS required.

  • Location: Waltham Forest Town Hall, Forest Road, Walthamstow, E17 4JF, United Kingdom.

  • Work pattern: To be discussed at interview, but maximum 2 days per week onsite.

  • We work on a bi-weekly schedule.

  • The role closes on 6th June 2026, apply ASAP.








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